The WhatsApp conversation platform

Every conversation.
One clear way forward.

Connect WhatsApp, give every teammate the full picture and automate the work between a first message and a lasting customer relationship.

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WhatsApp
app.kinsen.io
Actual Kinsen WhatsApp Inbox interface
12active conversations
Manage customer conversations in one shared workspace
WhatsApp
Built for the whole journey

Turn scattered messages into coordinated customer experiences.

Kinsen gives sales, support and operations one place to work—without losing the speed and personality that make messaging valuable.

01

One inbox for WhatsApp

Bring WhatsApp customer conversations into a shared workspace so your team can reply with context and move faster.

02

Visual workflow automation

Route, qualify, assign and follow up automatically with a flexible builder made for real customer journeys.

03

Broadcasts with purpose

Reach the right audience with targeted campaigns while keeping replies connected to each contact's history.

04

Contacts that stay useful

Keep profiles, lifecycle stages, ownership and conversation history together instead of scattered across tools.

05

Reporting teams can act on

See workload, response activity and outcomes clearly enough to coach teams and improve operations.

06

Integrations without dead ends

Connect workflows to external services with webhooks, HTTP requests, variables and reusable workflow exports.

A calmer shared inbox

Help every agent know what happened—and what to do next.

Organize WhatsApp conversations by assignment and team, keep customer details beside the thread, and make ownership visible. Managers gain clarity without getting in the way.

  • Assigned, team and all-conversation views
  • Conversation context and contact history
  • Clear ownership for faster handoffs
See how the Inbox works →
Actual Kinsen WhatsApp Inbox
Actual Kinsen visual Workflow builder
Automation that stays understandable

Build customer journeys your team can actually manage.

Start from a trigger, ask questions, branch on customer data, call external services, transfer between workflows and close the loop—all on a visual canvas.

TriggersQuestionsBranchesAPI requestsTransfers
Explore workflow guides →
Designed around outcomes

One platform for the teams behind every WhatsApp conversation.

Sales

Respond while intent is high.

Capture WhatsApp leads, qualify them consistently and route them to the right owner.

Support

Resolve with the full context.

Give agents history, ownership and collaborative visibility so customers never repeat themselves.

Operations

Make the process repeatable.

Automate routing and updates, connect external tools and see where work slows down.

Simple plans that grow with you

Start focused. Scale without rebuilding.

Choose the capabilities your team needs today. Upgrade as your WhatsApp operation, people and automation grow.

Starter

For small teams bringing WhatsApp customer conversations into one place.

$39/ month
Billed annuallyStart free
  • 3 users included
  • Shared WhatsApp inbox
  • Contact management
  • Basic dashboard
  • Standard support

Scale

For established operations that need control, flexibility and support.

$199/ month
Billed annuallyStart free
  • 25 users included
  • HTTP request workflows
  • Advanced permissions
  • Priority onboarding
  • Higher automation limits

Enterprise

For organizations with custom security, volume and rollout requirements.

Let’s talk
Built around your requirementsContact sales
  • Custom user limits
  • Multiple workspaces
  • Custom API limits
  • Dedicated success manager
  • Tailored implementation

Prices are introductory placeholders in USD and can be updated before public launch. WhatsApp provider messaging fees are billed separately.

Questions, answered

What teams ask before getting started.

Need more detail? Visit the Kinsen Help Center or talk to our team.

What is Kinsen?+

Kinsen is a WhatsApp customer conversation platform that brings messaging, contacts, teamwork, automation and reporting into one workspace.

Can I connect WhatsApp?+

Yes. Kinsen centralizes WhatsApp conversations so teams can work together from a shared Inbox.

Can Kinsen automate routing and follow-up?+

Yes. Visual workflows support triggers, questions, branches, messages, transfers, date and time checks, field updates, lifecycle actions and external HTTP requests.

Is there a free trial?+

Yes. The website currently offers a no-card trial path. Final trial duration and commercial terms can be configured before public launch.

Are WhatsApp fees included?+

No. WhatsApp provider messaging and conversation fees are separate from the Kinsen subscription.

Make every message count

Give your team one place to turn conversations into progress.

Start free Talk to sales